How can I help you? (UX ROI traps)

In my previous post, I reported on recent hard data about the Return of Investment (ROI) of design and a long-term and shared perspective on user experience, and I showed, based on that data, that a proper UX process and culture can help companies grow. Ok then. User experience pays. But what’s the catch? Yep,…

How can I help you? (The ROI of UX)

In my previous posts (What UX is not and The process of UX) I talked about the user experience process and what UX is not about. Ok but… What can I do for you? Or should I say: what can UX do for you? Why spending money in UX? In this post I’m going to…

How can I help you? (The process of UX)

In my previous post I got back to the basics and tried to explain what user experience is not. Here, I follow up restating the process of user esperience and why each stage counts. User experience is often described with some variation of this iterative and flexible process: The first stage is understanding the problem….

How can I help you? (What UX is not)

One year ago I’ve moved from academia to business. It’s been a few months now, and I’ve witnessed a big change in culture, methods, flow, focus, success metrics. It is a challenge, a good one. It’s helped me to get out of my comfort zone, open my mind, develop new skills, communicate in a different…

World Information Architecture Day @Vicenza

Last Saturday I was at WIAD – World Information Architecture Day in Vicenza. WIAD is the annual celebration of information architecture: it is a global event that celebrates information architecture as a community of practice, and is held in many different locations around the world. In this way, it exploits and fosters local connections while…

Designing the future with children at the Trento Smart City Week

Last Friday Chiara, Paolo, Giulia and I facilitated a workshop with the students of the last year of the primary school of Vela, Trento, in the context of the Trento Smart City Week in piazza Duomo. The theme of the workshop was a creative and imaginative exercise: designing a child-friendly Trento of the future. We…

Tangible Games workshop

A few weeks ago we conducted a short lab on tangible games in the context of the Families Share’s Friday MiniLabs. Families Share is a Horizon 2020 project that advocates for social innovation in the difficult context of work/life balance, capitalizing on neighbors and citizens’ networks to share tasks, time and skills for childcare. Here…

A Walk on the Child Side @CHI 2019

Update – 3 December 2019. The Smart Pedibus fosters a sustainable and active lifestyle, supports social relations and provides volunteers with easy and automatic check-ins. The Pedibus and Smart Pedibus experience, explained by a mother and volunteer. This post summarizes the article “A Walk on the Child Side: Investigating Parents’ and Children’s Experience and Perspective…

CHItaly 2017: Marianna Obrist

The second day of CHItaly 2017 opened with a keynote speech by Marianna Obrist, Reader at the Department of Informatics, School of Engineering and Informatics at the University of Sussex, UK, and leads the Sussex Computer Human Interaction Lab (SCHI ‘sky’ Lab), a research group dedicated to the investigation of multisensory experiences. And this was…

CHItaly 2017: Towards the Mediterranean. Michel Beaudouin-Lafon

Today I’m very excited to be at CHItaly 2017 in Cagliari! The conference opened yesterday with three workshops and the doctoral consortium: we had a very interesting and stimulating workshop on Designing, Implementing and Evaluating Mid-Air Gestures and Speech-Based Interaction, where we discussed several aspects regarding mid-air gestural and speech interaction, from the accuracy and…